Legal

Privacy Policy

Last updated: 29 August 2026

This Privacy Policy explains how TrendGenie ("we", "us", or "our") collects, uses, and protects your personal data when you use our website and platform ("Service"), and the rights you have over that data.

1. Information we collect

  • Account information you provide when registering, such as your name and email address.
  • Billing information processed by our third-party payment provider. We do not store full card details on our servers.
  • Usage data, such as the features you use, pages you visit, and preferences, collected to operate and improve the Service.
  • Technical data, such as your IP address, browser type, device, and approximate location, collected automatically.
  • Communications you send us, such as support requests.

2. How we use your information

  • To provide, maintain, and improve the Service and personalize your experience;
  • To process subscriptions, billing, and account management;
  • To communicate with you about your account, updates, and support;
  • To monitor usage, prevent fraud and abuse, and keep the Service secure;
  • To comply with legal obligations.

Where applicable data-protection law (such as the GDPR) applies, we process personal data on the basis of performance of a contract, our legitimate interests in operating and improving the Service, your consent (for example, for certain cookies or marketing), and compliance with legal obligations.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control non-essential cookies through your browser settings or any cookie controls we provide. Some features may not function correctly without essential cookies.

5. How we share information

We do not sell your personal data. We share it only with:

  • Service providers who help us operate the Service, such as hosting, payment processing, analytics, and email delivery, under contracts that protect your data;
  • Authorities when required by law, regulation, or valid legal process;
  • A successor entity in connection with a merger, acquisition, or sale of assets, subject to this Policy.

6. Data retention

We retain personal data for as long as your account is active or as needed to provide the Service, and thereafter as required to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

7. Security

We use reasonable technical and organizational measures designed to protect your personal data against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with your local data-protection authority.

9. International transfers

Your data may be processed in countries other than your own. Where we transfer personal data across borders, we take steps to ensure it receives an adequate level of protection consistent with applicable law.

10. Changes and contact

We may update this Policy from time to time. Material changes will be communicated through the Service or by email. For any privacy question or request, contact [email protected].